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Terms and conditions

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INTRODUCTION

The following terms and conditions apply to the sale of products purchased from CD & E Distribution (Europe) on this site.

1) WHO WE ARE

These terms and conditions are entered into between CD & E Distribution (Europe) which is registered in the Netherlands under number 33258083 and whose registered office is Watercirkel 79, 1186 LP Amstelveen, Netherlands. Our VAT number is NL806196142B01.

2) CUSTOMER SATISFACTION

If you have a suggestion as to how we can improve our service to you or if you are dissatisfied about our service or any goods or services that you bought from CD & E Distribution (Europe) then please contact us by e-mail to the following e-mail address: sales@cd-e.com

3) HOW TO BUY FROM US

(a) ORDERING

If you want to buy goods from us you have a wide choice of methods of payment.
You can place an order online by visiting our website at http://www.cd-e.com. The site is easy to use and the process for doing this is explained on the site.

(b) ORDERING ALLOWS US TO USE YOUR PERSONAL DATA

By submitting your order you are also allowing us to use your personal details for the purposes of supplying the goods concerned (including passing your details on to couriers and other subcontractors for the purpose of fulfilling your order).

The basis upon which we obtain and use personal data for this and other purposes is set out in our Privacy Statement which can be found on our website.

4) PRICING

We try to keep our prices as simple to understand as possible. However, you should bear in mind that prices are always subject to change. The CD & E Distribution (Europe) website http://www.cd-e.com is our definitive price list and is kept fully up to date.
Where applicable, delivery charges are shown as a separate line on every order.

5) VAT

Our prices do not include VAT which is chargeable at the prevailing rate in the Netherlands (19%). VAT is chargeable (at 19%) on all goods shipped to EU countries unless customers provide their VAT number. When a user in an EC country, other than the Netherlands, provides a valid VAT number then the ‘Total Excl. VAT’ applies.

6) RISK AND DELIVERY

Subject to the other provisions of these terms CD & E Distribution (Europe) will not be liable for any direct, indirect or consequential loss costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods (even if caused by CD & E´s negligence).

7) EXCLUSION OF LIABILITY

Further to our company policy we hereby exclude all express and implied warranties or conditions relating to the products and services that we sell via our website at http://www.cd-e.com. The only exceptions being:
if those warranties or conditions are clearly stated on our website as being applicable to the sale of the relevant product or provision of the service concerned;
warranties that come direct from the manufacturers of the products which we have expressly indicated are available to you;
that we do not exclude our liability for death or personal injury caused by our negligence or liability based on a proven claim against us of fraudulent misrepresentation; and
THE ABOVE POLICY DOES NOT AFFECT ANY STATUTORY RIGHTS WHICH ARE AVAILABLE TO YOU TO THE EXTENT THAT SUCH RIGHTS ARE INCAPABLE OF BEING EXCLUDED BY LAW.

8) LIMITATION OF LIABILITY

Our liability to you for any losses and costs connected with the sale of products or services to you shall not exceed the amount you originally paid us for the products or services in respect of which your claim relates.

In no event will we be liable to you for any indirect or consequential damages even if we have been advised of the possibility of such damages. In particular without limiting the generality of the foregoing we accept no liability for any defective programmes, code or loss or corruption of data made or stored using products obtained from us nor for the costs of recovering or replacing such programmes, code or data.

Nothing in this statement limits our liability to you in the event of death or personal injury resulting from our negligence or based on a proven claim against us of fraudulent misrepresentation.

9) RETURNS

Please do not send goods back to us without our written authorization
You must ensure that goods are adequately re-packed. If returned goods are found to be damaged during transit back to us, they will be returned to you at your expense and no credit will be issued.

DAMAGED GOODS

You should inspect your order when you receive it for defects or any damage. If you find a defect or any damage you must contact us as soon as possible and no later than five (5) working days of receipt of the relevant product(s). We will then at our discretion iadvise you of the appropriate returns address. Upon inspection, we will at our discretion replace the goods or refund the price paid by you.

10) SHIPPING CHARGES.

All electronic deliveries are free of charge.

11) SOFTWARE PIRACY AND LICENSING

CD & E Distribution (Europe) supports each software publisher’s right to licence its products in the way that best meets its commercial interests. By ordering from CD & E Distribution (Europe) you are agreeing to comply with the licence terms of the product(s) that you have purchased.

12) SECURITY

(a) ORDERING ONLINE

The CD & E Distribution (Europe) online order system encrypts all your personal information including your name, address, bank account and credit card details using industry standard secure technology. This is intended to ensure that information passed between your computer and this site cannot be read in the unlikely event that it is intercepted by someone else.

(b) COOKIES

A cookie is a small item of information which websites can use to both store and retrieve information via the clients’ browser. Your browser will only release this information to the site that issued it. This site makes use of cookies to store information that is used to pre-fill request forms and orders for ease of use. If you do not accept or erase cookies, you may be required to log in manually to gain access to certain features of the site.

13) EMAIL DISCLAIMER / CONFIDENTIALITY NOTICE

When you use this site we may communicate with you by email. Our emails (including any attachments to them) may contain information that is confidential or legally privileged and intended only to be seen by a particular person or persons.
If you know that you are not the intended recipient of an email or it is reasonably obvious that you are not the intended recipient, please note that any onward disclosure, copying, distribution or any use made of it (and any attachments) is prohibited and may be unlawful.
If you are not the intended recipient of an email or attachment please notify the sender immediately and then delete the original email received and any attachment without making any copies or using the same in any other way.

14) GENERAL

The parties to these terms agree to attempt to substitute for any invalid or unenforceable provision a valid or enforceable provision which achieves to the greatest extent possible the economic legal and commercial objectives of the invalid or unenforceable provision.

These terms shall be construed in accordance with laws of the Netherlands and the parties submit to the exclusive jurisdiction of the Netherlands Courts.

Contact details

T: +31 (0)20 4535357
E: info@cd-e.com